FLORENCE—Florence Bank has promoted Emily Tower of Bernardston to the position of vice president / branch manager of the bank’s main office in Florence. Prior to her promotion, she was the assistant vice president / branch manager in the Florence branch.

A graduate of the New England School of Financial Studies, Tower brings over 15 years of banking experience to her role. She has been with Florence Bank since 2006 and has worked in the Belchertown and West Springfield offices as well.

 “Emily has consistently shown exceptional customer service and team-leading skills. Her promotion is well-deserved,” said Matt Garrity, president and CEO of Florence Bank.

About Florence Bank

Florence Bank is a mutual savings bank chartered in 1873. Currently, the bank serves the Pioneer Valley through 12 full-service branch locations in Florence, Northampton, Easthampton, Williamsburg, Amherst, Hadley, Belchertown, Granby, Chicopee, West Springfield, and Springfield. Additionally, it offers 25 ATMs and a wide range of financial services, including investment management through FSB Financial Group (FSBFG) to consumers and businesses. Florence Bank is consistently voted best local bank by the readers of the Valley Advocate.

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FLORENCE— Florence Bank has promoted Nicolle Marceau to branch manager of the Granby branch. 

With 10 years of retail banking experience, Marceau was hired in October 2022 and has worked in the bank’s Belchertown, Amherst and Florence branches. 

She holds a bachelor’s degree in business administration from Westfield State College and is certified in business banking.

In the community, Marceau coaches youth sports for the South Hadley Recreation Department and will soon be a member of the Parent Teacher Association for Mosier Elementary School and the Plains Elementary School Council, both also in South Hadley.

“We are pleased to appoint Nicolle as the new branch manager of our Granby branch,” said Shelley Daughdrill, retail banking director / senior vice president of Retail Administration. “She provides excellent customer service and will excel in her new position.”

About Florence Bank

Florence Bank is a mutual savings bank chartered in 1873. Currently, the bank serves the Pioneer Valley through 12 full-service branch locations in Florence, Northampton, Easthampton, Williamsburg, Amherst, Hadley, Belchertown, Granby, Chicopee, West Springfield, and Springfield. Additionally, it offers 25 ATMs and a wide range of financial services, including investment management through FSB Financial Group (FSBFG) to consumers and businesses. Florence Bank is consistently voted best local bank by the readers of the Valley Advocate.

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Vice president / area manager/ branch manager Lee McCarthy set to retire

FLORENCE— Florence Bank announced that vice president and branch manager Jessica Wales of South Hadley has been named manager of the bank’s King Street branch in Northampton. 

Wales will replace Lee McCarthy, who is retiring in April after serving as manager of the King Street branch for 18 years and area manager for the bank since 2018. 

Since 2020, Wales has served as manager of the Granby branch. She has 26 years of banking experience and previously worked for Florence Bank for 11 years from 2000 to 2011. 

Wales holds a bachelor’s degree in management from Ashworth College and is a graduate of the New England School for Financial Studies. 

Active in the community, she is a board member and member of the Finance Committee for United Way of Franklin & Hampshire Region, and a committee member for Western Mass Women’s Business Network and Cooley Dickinson Hospital’s Golf FORE Health Tournament. She is also an ambassador for the Greater Northampton Chamber of Commerce. 

A member of the class of 2014 for BusinessWest’s 40 Under Forty, Wales is also a past recipient of the Florence Bank Community Support Award.

McCarthy, of Springfield, worked in the banking industry for 42 years. Hired in 2004 by Florence Bank, she served as branch manager for King Street, beginning in 2004, and in 2018, she also became area manager, overseeing the King Street, Williamsburg, downtown Northampton, and Easthampton branches.

For 16 years, McCarthy served on United Way’s Community Investment Committee.

“We wish Lee the best as she moves closer to retirement, and we are pleased to welcome Jessica to the King Street branch,” said Shelley Daughdrill, retail banking director / senior vice president of Retail Administration. “Jessica has proven herself as a leader, and her experience will make for a smooth transition.”

About Florence Bank

Florence Bank is a mutual savings bank chartered in 1873. Currently, the bank serves the Pioneer Valley through 12 full-service branch locations in Florence, Northampton, Easthampton, Williamsburg, Amherst, Hadley, Belchertown, Granby, Chicopee, West Springfield, and Springfield. Additionally, it offers 25 ATMs and a wide range of financial services, including investment management through FSB Financial Group (FSBFG) to consumers and businesses. Florence Bank is consistently voted best local bank by the readers of the Valley Advocate.

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FLORENCE—Florence Bank has promoted Alicia Valentine of Hampden to the position of assistant vice president / cash management relationship officer.

Valentine brings 15 years of banking knowledge to her new position. In this role, she will provide support to the bank’s commercial customer base by utilizing her in-depth knowledge of cash management products and services while proactively developing existing relationships and new business opportunities.

During her tenure at the bank, Valentine has been the recipient of the President’s Award, which is given to employees who demonstrate superior levels of performance, customer service, and overall contribution to the bank.

Valentine holds a bachelor’s degree in business management from Assumption College. She is an active member of her community, serving as a board member for Junior Achievement of Western Massachusetts.

Kevin R. Day, president and chief executive officer of Florence Bank, said, “We are thrilled to announce Alicia’s well-deserved promotion. She is a dedicated and valued employee who consistently delivers great results. She is an asset to the bank, and I look forward to watching her progress even further in the years to come.”

About Florence Bank

Florence Bank is a mutually-owned savings bank chartered in 1873. Currently, the Bank serves the Pioneer Valley through 12 full-service branch locations in Florence, Northampton, Easthampton, Williamsburg, Amherst, Hadley, Belchertown, Granby, Chicopee, West Springfield, and Springfield. Additionally, it offers 25 ATMs and a wide range of financial services, including investment management through FSB Financial Group (FSBFG) to consumers and businesses.  Florence Bank is consistently voted best local bank by the readers of the Valley Advocate and the Daily Hampshire Gazette. 

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FLORENCE—Florence Bank has promoted Jennifer Halpin of Easthampton to the position of assistant vice president, human resources and affirmative action manager at the main office in Florence.

Halpin is a seven-year employee of Florence Bank who brings extensive knowledge and skills to her new position. In her new role, she will lead and direct the routine functions of the human resources department, including hiring and interviewing, payroll administration, benefits and overseeing/implementing the bank’s equal employment opportunity and affirmative action policies and plans.

During her tenure at the bank, Halpin has been the recipient of the President’s Award, which is given to employees who demonstrate superior levels of performance, customer service, and overall contribution to the bank.

Halpin holds an associate degree in business administration from Berkshire Community College and a bachelor’s degree in business administration from the University of Massachusetts, Amherst. 

Kevin R. Day, president and chief executive officer of Florence Bank, said, “We are thrilled to announce Jen’s well-deserved promotion. She is a dedicated and valued employee who consistently delivers great results. She has been an asset to the bank for many years, and I look forward to watching her progress even further in the years to come.”

About Florence Bank

Florence Bank is a mutually-owned savings bank chartered in 1873. Currently, the bank serves the Pioneer Valley through 12 full-service branch locations in Florence, Northampton, Easthampton, Williamsburg, Amherst, Hadley, Belchertown, Granby, Chicopee, West Springfield, and Springfield. Additionally, it offers 25 ATMs and a wide range of financial services, including investment management through FSB Financial Group (FSBFG) to consumers and businesses.  Florence Bank is consistently voted best local bank by the readers of the Valley Advocate and the Daily Hampshire Gazette.  

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FLORENCE—Florence Bank has promoted Emily Tower of Montague Center to the position of assistant vice president / branch manager of the West Springfield office.

A graduate of the New England School of Financial Studies, Tower brings extensive knowledge and skill to her new role, having worked in banking for 15 years. Prior to her promotion, she was the senior assistant branch manager at the Florence office. 

Kevin R. Day, president and CEO of Florence Bank, said, “We are happy Emily has taken on this new role as assistant vice president / branch manager. I have no doubt she will serve our West Springfield customers well.” 

About Florence Bank

Florence Bank is a mutually-owned savings bank chartered in 1873. Currently, the Bank serves the Pioneer Valley through 12 full-service branch locations in Florence, Northampton, Easthampton, Williamsburg, Amherst, Hadley, Belchertown, Granby, West Springfield, Chicopee, and Springfield. Additionally, it offers 25 ATMs and a wide range of financial services, including investment management through FSB Financial Group (FSBFG) to consumers and businesses. Florence Bank is consistently voted best local bank by the readers of the Valley Advocate and the Daily Hampshire Gazette.  

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