FLORENCE—Florence Bank announced that it recently presented the 2022 President’s Award to three staff members for outstanding service. 

Established in 1995, the President’s Award recognizes outstanding performance, customer service, and overall contribution to Florence Bank. Those named are nominated by their colleagues at the bank. 

This year’s award winners are Tiffany Poirier, commercial loan support assistant manager in the Commercial Department; Shaina Snape, a customer service specialist in the Customer Service Center; and Nicholas Andrus, a customer service representative. All three employees work in the main Florence Bank branch in Florence.

Poirier, of Westfield, was hired at the bank in March 2017. She holds a bachelor’s degree in business administration from Westfield State University and has 15 years of banking experience. 

Snape, of Huntington, began working at Florence Bank in 2018 and has 12 years of banking experience. 

Andrus, of Easthampton, was also hired in 2018 and has eight years of experience in banking.

Kevin R. Day, president and CEO of Florence Bank, said, “These employees embody the qualities we value at Florence Bank—hard work, determination, patience, enthusiasm, and compassion among them. They have built enduring relationships with colleagues and customers alike, giving their peers good reasons to nominate them.”

About Florence Bank

Florence Bank is a mutual savings bank chartered in 1873. Currently, the bank serves the Pioneer Valley through 12 full-service branch locations in Florence, Northampton, Easthampton, Williamsburg, Amherst, Hadley, Belchertown, Granby, Chicopee, West Springfield, and Springfield. Additionally, it offers 25 ATMs and a wide range of financial services, including investment management through FSB Financial Group (FSBFG) to consumers and businesses. Florence Bank is consistently voted best local bank by the readers of the Valley Advocate. 

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