Florence Bank Hires Ashley Swett of Ware as Manager of Customer Service Center

 In Client Press Releases

FLORENCE— Florence Bank recently announced that Ashley Swett of Ware has been named manager of the bank’s Customer Service Center at the main office in Florence. In her new role, she will oversee the staff responsible for assisting Florence Bank customers who contact the bank via telephone or email.

Swett has 16 years of industry experience and is a graduate of the New England School of Financial Studies. She holds a certificate in supervision from the Center for Financial Training.

“We are pleased to have someone with Ashley’s skills in this important role, as customer service is a top priority at Florence Bank,” said Matt Garrity, Florence Bank’s president and CEO. “She has a great deal of experience in customer service, and we look forward to her valuable insight as a member of our retail banking team.” 

Active in the community, Swett is currently a member of the Holiday Flair in Ware, where she enjoys the annual festival and parade.

About Florence Bank

Florence Bank is a mutual savings bank chartered in 1873. Currently, the bank serves the Pioneer Valley through 12 full-service branch locations in Florence, Northampton, Easthampton, Williamsburg, Amherst, Hadley, Belchertown, Granby, Chicopee, West Springfield, and Springfield. Additionally, it offers 25 ATMs and a wide range of financial services, including investment management through FSB Financial Group (FSBFG) to consumers and businesses. Florence Bank is consistently voted best local bank by the readers of the Valley Advocate.

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